Privacy Policy

This Privacy Policy outlines how our website (the “Site”) operated by [Your Business Name], hosted on IONOS and operating under Australian law, collects, uses, and protects your personal information when you visit or make a purchase from our Site.

1. Contact Information

If you have any questions or concerns about our privacy practices, or if you would like to make a complaint, please contact us at:

Email: .com
Mail: aureve.wellness@gmail.com - 6 Cowper Wharf Roadway, Woolloomooloo, NSW 2011, Australia.

2. Collecting Personal Information

We collect certain personal information from you to provide and improve our services. This includes:

- Device Information: Collected automatically via cookies and analytics tools to understand usage and improve site functionality.
- Order Information: Name, billing and shipping address, payment information, email, and phone number to process and fulfill orders.
- Customer Support: Information you provide during interactions with our support team.

3. Use of Personal Information

Your personal information is used to:
- Fulfill your orders and deliver products.
- Communicate with you regarding your order or inquiries.
- Provide you with updates, marketing and promotional materials, if you’ve opted in.
- Improve our website and customer experience.

4. Minors

Our Site is not intended for individuals under the age of 18. If you believe a minor has provided us personal information, please contact us to request deletion.

5. Sharing Information

We may share your personal information with service providers, including payment gateways, courier companies, and analytics providers to perform business functions. We will only share the minimum necessary and require our partners to uphold the same privacy standards.

6. Behavioural Advertising

We use cookies and third-party tracking tools (e.g., Google Analytics) to personalize ads and content. You can opt-out of targeted advertising via your browser settings or through third-party opt-out mechanisms such as the Digital Advertising Alliance: https://optout.aboutads.info/

7. Cookies

Cookies are small text files stored on your device. They help us track your preferences, improve user experience, and analyze traffic. You can disable cookies through your browser settings, but this may affect functionality.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required or permitted by law.

9. Your Rights

Under Australian privacy laws, you have the right to:
- Access and correct your personal information.
- Request deletion of your personal data.
- Opt-out of marketing communications at any time.

10. Changes to This Policy

We may update this policy to reflect changes to our practices or for legal reasons. The updated version will be posted on our website with the revised date.

11. Complaints

If you are dissatisfied with how we handle your personal information, please contact us directly. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au/

Last updated: 31 May 2025